Dubai’s Roads and Transport Authority (RTA) has added five new services for the toll gate system (Salik) to Dubai Drive app. The step aims to enhance the features of the app and support the Dubai Government Paperless Strategy as well as RTA’s third strategic goal (People Happiness). The previous features of the app were restricted mainly to the top-up of Salik accounts and indicate the locations of Salik toll gates.
“Dubai Drive app had been designed to reflect ideas and suggestions of the public as we are keen to ensure that our services measure up to customer needs and expectations. The five new Salik-related services added to the app are: opening a personal account, adding or updating a number to Salik account, linking Salik account with RTA account, checking and paying fines, and registering customer objections to offences reported. Launching more smart services will boost Dubai Government Paperless Strategy 2021,” said Maher Shirah, Director of Smart Services, at RTA’s Corporate Technology Support Services Sector.
“Enriching the services of Dubai Drive makes it more appealing to customers by offering them smooth and user-friendly solutions. It is now possible through the app to avail an array of services such as vehicle licensing, payment of traffic fines, drivers licensing, smart parking revealing vacant parking slots, and obtaining approvals from RTA to certain transactions.
“RTA is always keen on adding more services to smart apps in line with the government’s drive to make Dubai the smartest city in the world, and nurture the best living environment,” concluded Shirah.